Terms And Conditions

These terms and conditions ("Terms") govern the use of www.transylvanianutrition.com (the "Site") by users ("you" or "your") and their relationship with:

TRANSYLVANIA SUPPLEMENTS SRL (with the trade name Transylvania Nutrition, a company registered in Romania with registration number 50639788, whose registered office is at Piața Timotei Cipariu, No. 15, Bl. IIIA, Ap. 34, Cluj-Napoca Municipality, Cluj County, RO, ("we", "our" or "us")

Please read the terms and conditions carefully as they affect your legal rights and obligations. If you do not agree to these terms and conditions, please do not access or use the website. By ordering our goods or services, you agree to be bound by these terms and conditions. It is recommended that you print a copy of these Terms and Conditions so that you have them handy.

If you have any questions about these terms and conditions, please contact us."

1. agreement

By using the Website, you agree to these Terms and authorize us to transmit and obtain information (including updated information) from third parties, including but not limited to your debit or credit card numbers or your credit reports, for the purpose of verifying your identity, validating your credit card, obtaining an initial authorization of your credit card and authorizing individual purchase transactions.

2. amendments

We reserve the right to update these Terms at certain intervals, any changes to be communicated to you by means of an appropriate notice on the Website. It is your responsibility to verify the implementation of such changes. The changes will be applied in connection with the use of the Website, after a prior notification. If you do not wish to accept the new Terms, you should not continue to use the Website. If you continue to use the Website after the effective date of the change, your use of the Website constitutes your agreement to be bound by the new Terms;

modify or withdraw, temporarily or permanently, this Website as well as the material contained in it (or any section) without notifying you beforehand and you confirm that we are not liable to you for the modification or withdrawal of the Website or its content and disable any user IDs or passwords provided to you, chosen by you or assigned by us, at any time if, in our opinion, you have breached these Terms in any way.

3. Registration

By using this Website, you guarantee that you are legally able to enter into binding contracts, you are at least 18 years old, the personal information that is requested of you at the time of registration is true, accurate, up-to-date and complete, in all respects of sight and do not impersonate any other person or entity.

You will inform us immediately about any change to your personal data by means of an email or by calling the representatives of the Customer Services department at:

4. Privacy policy

All your personal information will be treated confidentially and used in accordance with the Privacy Policy. In addition, information about you will be processed in accordance with the Privacy Policy. By using our Website, you consent to this processing and warrant that all information provided by you is correct.

When you make purchases on this Website, we will ask you to enter your personal data, in order to be able to identify details such as your name, email address, billing address, delivery address, credit card or other information related to making payments. We confirm that this information will be managed by us in accordance with the agreement concluded with the Office of the Personal Data Protection Officer.

5. Protecting your safety

To ensure that none of your credit or debit cards are used without your consent, we will validate the name, address and other personal information provided by you during the order process against relevant third party databases .

The risk of internet fraud is something we take very seriously. Given the increasing volume of fraudulent credit card transactions, we go to great lengths to ensure that all orders are rigorously verified using the information already provided. We may contact you to perform additional security checks and ask for your cooperation in their successful completion. We will not tolerate fraudulent transactions and such transactions will be reported to the relevant authorities.

By accepting these Terms, you consent to the performance of such checks. In the context of these checks, the personal information provided by you may be passed to a registered Credit Reference Agency, which may keep a record of that information. We guarantee that all of this is solely to confirm your identity, no credit check has been carried out, and your credit rating has not been affected. All information provided by you will be secure, being processed in strict accordance with the Data Protection Act 1998.

6. Conformity

The website can be used in a manner and for exclusively legal purposes.

You agree to comply with all applicable laws, statutes and regulations regarding the Website and its use.

You agree not to upload or transmit through the Website viruses, Trojans, worms, logic bombs or anything else designed to interfere with, interrupt or disrupt the normal operation of a computer, upload or transmit through the Website any defamatory, offensive material or obscene and not attempt to gain unauthorized access to our site, the server that hosts our site or any other server, computer or database connected to our site.

Attacking our site through a denial of service attack or a distributed denial of service attack is prohibited.

By breaching this provision you will be committing a criminal offense under the Computer Misuse Act 1990. Any such breach will be reported to the relevant authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will terminate immediately.

We will not be liable for any loss or damage caused by a distributed denial of service attack, viruses or any other harmful technological material that may infect your computer, programs installed on your computer, data or any other proprietary material, as a result of using our Website or downloading any material posted on it or on any other website associated with it.

7. Links with third parties

To make things easier for our customers, the Website may contain links to other websites or materials over which we have no control. Please note that we are not responsible for, nor do we review or promote, these websites or materials. We shall not be liable for the privacy practices or the content of such websites, nor for any damages, losses or offenses caused or alleged to be caused in connection with the use or acceptance of such advertising materials, contents, products, materials or services available on such websites or external resources.

8. Orders

All orders are subject to acceptance and availability criteria. If the ordered products are not available, you will be informed by email (or by other means, if no email address has been provided) and you will have the option to either wait until the item in question is available in stock or to cancel the order.

All orders placed by you will be treated as offers to purchase our goods or services and we reserve the right to reject such offers at any time. You must be aware that any automatic confirmation of your order from us does not represent our acceptance of your offer to purchase the goods or services advertised on the Website. A contract between you and us will occur when we (i) charge your credit or debit card or your PayPal account or (ii) when we ship the products to you or start the services, whichever occurs first the latter intervenes, at which point you will receive an email confirming the conclusion of the contract ("Dispatch Confirmation"). The subject of the contract will be exclusively those goods and services whose dispatch has been communicated to you by means of the Dispatch Confirmation. We are under no obligation to provide you with other goods or services that are part of your order before the dispatch of those goods or services is communicated to you by means of a separate Dispatch Confirmation.

We will take care, as far as possible, to keep your order and payment details secure, but except in the case of negligence on our part, we cannot be liable for any loss suffered by you if in which the data you provided to us when accessing or ordering from the Website are accessed by unauthorized third parties.

The products sold on the Website are not intended for re-sale or distribution. We reserve the right to cancel any orders and/or suspend any accounts if we believe products are being ordered in violation of this provision.

You will assume the risk for the products once they have been delivered to the delivery address specified when ordering the products. We take no responsibility if you provide us with an incorrect delivery address or in situations where you do not collect the products from the specified delivery address.

9. Right of cancellation

The order can be successfully canceled only in the first 15 minutes after placing it. If the order has already entered the warehouse, it cannot be canceled, but we can send you the return information to return the products once they are delivered to you!

If you have purchased the products or services as a consumer (for example for personal use as opposed to commercial use), we inform you that you have the right to cancel any contract with us within 14 days of taking possession of the goods or services (the 14 days refer to the term for returning the products once they are delivered).

If you happen to wish to cancel a contract because of this, then please see the Returns Policy for more details.

10. Prices and Payments

All prices displayed on the Website include VAT (where applicable) at current rates and are correct at the time the information is entered into the system. However, we reserve the right to change prices without any prior notice (provided that the changes made do not affect any of the orders for which you have been sent a Dispatch Confirmation).

If your delivery address is outside the UK, you may be required to pay import duties and taxes (including VAT), which are levied when your order arrives in your country of destination. Any such additional costs will be borne by you. Note that customs policies and practices can vary greatly from country to country. We recommend that you contact your local customs office for more information.

Payment can be made via major credit or debit cards or via PayPal. Payment will be debited and held from your account before the product is shipped or the service is provided to you.

In the unlikely event that the price shown on the checkout page is wrong and we discover this before accepting your order in accordance with clause 9, we are under no obligation to offer the products to you at the price shown. We always try to ensure that the prices of goods displayed on our Website are correct, but occasionally errors may occur. If we discover an error in relation to the price of the ordered products we will inform you as soon as possible, giving you the opportunity to reconfirm the order with the correct price or cancel it. If you cancel the order and you have already paid for the products (but they have not already been shipped), you will receive a full refund.

You confirm that you are the owner of the credit card used. All credit/debit card holders will be subject to validation and authorization checks by the issuer. If the issuer of your payment card refuses or, for various reasons, does not authorize payment to us, we will not be liable for the delay or non-delivery of your order.

If the debit card payment is not processed successfully for any reason, we reserve the right to retry the charge. We will notify you at least 48 hours in advance of any charging attempt by sending you an email to the address you provided. If you do not want us to retry charging, you must cancel the order within 48 hours of receiving the email.

You have our permission to use the discount codes in strict accordance with their terms and conditions which, among other things, may include terms regarding your eligibility to use these codes and the maximum order value. Please familiarize yourself with these terms and conditions before placing an order, as we reserve the right to refuse or cancel any orders that do not comply with these terms, even where your credit card has been charged for the order or debit. If there is any inconsistency between the terms and conditions under which the discount codes were issued and these terms and conditions, the terms and conditions relating to the discount codes will take precedence. A copy of the discount code terms and conditions can be obtained by email from our Customer Service representatives:

Email address: admin@transylvanianutrition.com

11. Intellectual property

The content of the Website is protected by copyright, trademark and database laws and other intellectual property laws, and you agree that the materials and content provided as an integral part of the Website remain our property and our licensors.

You may access and display the content of the Website on a computer screen, you may save the content electronically on a disk (but not on servers or other storage devices connected to a network) or you may print a copy of this content for your personal, non-commercial use. -commercial, subject to compliance with any and all copyright and proprietary notices. You are not permitted to reproduce, modify, copy, distribute or use the materials or content of the Website for commercial purposes.

12. Limitation of liability

Supply of goods

(a) Subject to clause 14(b), in the event of our breach of these Terms, we will be solely liable for those losses suffered by you as a result of our breach of the Terms (whether in breach of contract, damages (including negligence), breaches of law or otherwise) that are a foreseeable consequence of such non-compliance.

(b) Nothing in these Terms excludes or limits our liability for:

• death or personal injury caused by our negligence;
• fraud or misrepresentation;
• any breach of obligations under section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982;
• defective products, according to the Consumer Protection Act of 1987; or
• any willful breach of these Terms, which would entitle you to seek termination of the Agreement; or
• any other matter in respect of which it would be unlawful for us to exclude or attempt to exclude our liability.

Use of the website

The Website is provided "as is" and "as available" without any representation or endorsement, and we make no warranties, express or implied, in relation to it or its use. You must accept that we cannot guarantee and cannot be responsible for the security or confidentiality of the Website and any information provided by you. You must assume the risks associated with using the Internet.

Although we try to ensure that the material included in the content of the Website is correct, reputable and of high quality, we accept no responsibility where this is not the case. We are not responsible for any errors or omissions, for the results obtained from the use of such information or for technical problems you may experience in the context of using the Website. If we are made aware of any inconsistencies relating to material on the Website, we will attempt to correct those inconsistencies as soon as possible.

In particular, we assume no responsibility in relation to the following:

• incompatibility of the Website with your equipment, software or telecommunications connections;
• technical problems, including errors or interruptions of the Website;
• the inappropriateness, inaccuracies or inaccuracies of the Website; and
• failure of the Website to meet your requirements
• To the extent permitted by applicable law, you agree that we will not be liable to you or any third party for any indirect or incidental damages (both terms including, but not limited to, purely economic loss, loss of profit , reductions in business, loss of anticipated savings, unnecessary expenses, loss of privacy or loss of information) or any other indirect, special or punitive damages arising out of or resulting from your use of the Website.

13. Severability Clause

If any provision of the Terms is held to be unlawful, void or unenforceable for any reason, that provision will be deemed independent of these Terms and will not affect the validity and enforceability of the other provisions of the Terms.

14. Waiver clause

No waiver by us shall be construed as a waiver of any action or remedy required in the event of a breach of any of the provisions.

15. Contract integrity clause

These Terms are the entire basis of any agreement between us and you.

16. Legislation and jurisprudence

These Terms will be governed by and construed in accordance with Romanian law, with any disputes being resolved exclusively by Romanian courts.

17. Transylvania Nutrition Online Price Alignment

• They must have the same quality of ingredients.
• It must be from Romania.
• We must be able to verify the offer.
• The product must be in stock and ready to ship that day from the lower priced site. Backorders and out-of-stock products will not be considered.
• Product must be new, not part of clearance promotions and not discounted due to damage or expiration.
• Use of other coupons and promotional codes for price matching purposes is prohibited.
• Price alignment must be completed BEFORE ordering the product from us. No price alignment requests will be honored retroactively.
• We reserve the right to exclude "special offers".
• We can align the price of individual products and not of a combination of products.
• The company must have been operating for more than 6 months and be able to accept online payments, otherwise the decision will be entirely up to us.
• The products must be identical (size, flavor and quality). Alignment of fixed prices remains at our discretion.
• We reserve the right not to align prices if we believe the alignment is not comparable or fair.
• We reserve the right to discontinue this service at any time without prior notice.
• We are unable to match the prices of Transylvania Nutrition products provided by third party suppliers.
• Our decision is final.

18. Reviews

• If you submit a review, you grant us a non-exclusive, perpetual, copyright-free, irrevocable and sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display such of content worldwide, in any media.
• You grant Transylvania Nutrition and its sub-holders the right to use the name submitted in connection with such content at their sole discretion.
• You agree to waive the right to be identified as the author of such content and the right to object to its derogatory treatment.
• You agree to take all actions necessary to perfect the above rights granted by Transylvania Nutrition, including the execution of deeds and documents, at the request of Transylvania Nutrition.
• You represent and warrant that you own or control all rights to the content you post; that, on the date the content or material is transmitted to Transylvania Nutrition :
• Content and material is accurate;
• Use of the content and material you provide does not violate applicable Transylvania Nutrition guidelines and does not cause harm to any person or entity (the material or content is not defamatory). You agree to indemnify Transylvania Nutrition against all third party claims against Transylvania Nutrition arising out of or related to a breach of any of these warranties.
• Winners of the review contest will be notified by email.

19. competitions

• We reserve the right to change these terms from time to time without prior notice.
• These rules will be considered an integral part of each contest, unless a contest has other announced rules.
• By participating in the contests, all participants will be deemed to have read, understood and will abide by these rules. All our decisions are final and binding, and participants have no right to challenge them.

Any person who is an employee, a member of an employee's family or has a direct connection with the company TRANSYLVANIA SUPPLEMENTS SRL is not entitled to participate in these contests.

• Contests are only available to people resident in Romania.
• Unless age restrictions are specified, all participants must be at least 18 years of age. Participants under the age of 18 must obtain parental or guardian consent.
• All contest entries must be submitted by the specified date. Participation notices will be sent upon registration. No liability will be assumed for entry notifications that are sent in error, lost due to technical reasons or otherwise, or are received after the contest closing date.
• We reserve the right to disqualify without prior notice any contest entry that we consider to have been entered through improper technical means and/or we believe to be fraudulent.
• Participants are responsible for their own costs of accessing computer networks.
• Contest prizes are offered in the form of Transylvania Nutrition discounts/products
• We will not be responsible or liable for: (i) the winner's or any entrant's failure to comply with these Rules; (ii) any interruption, delay or misdirection of contest entries; (iii) any failure, malfunction or inaccessibility of servers, system or networks.
• We will be the promoter of all competitions subject to these terms and conditions, unless otherwise stated.

Awards

• If a prize is not available for any reason, we reserve the right to substitute it with a similar prize of equal or greater value.
• Only one prize will be awarded per household.
• No other product alternatives or cash equivalents will be offered and prizes are non-transferable.

Notification

• The winner's name will be selected at random after the closing date of the competition from all correct answers received.
• The winner of a prize will be notified within 28 days after their name is selected.
• Please allow 28 days for delivery of all prizes.
• If the winner of a contest cannot receive a prize for any reason, or if the winner cannot be notified after considerable effort, we may forfeit the prize without any further liability to the winner.
• For each separate contest, only one prize will be awarded per participant / email address. Winners' names will be made available upon request.
• Winners' names may be published on our website and/or on Facebook, Twitter or any other social media platform.

Claiming prizes

• Prizes involving travel: (a) Travel arrangements are the responsibility of winners unless otherwise specified; (b) we reserve the right to require the written permission of the parents or guardian of any winner who is under 16 years of age and will require the presence of an accompanying person of at least 18 years of age.
• Prizes/tickets won may be restricted for a certain period of the year. Unless otherwise specified, they must be claimed within six months of the draw date.
• When prizes are offered by a third party, the winner is required to complete and complete all necessary formalities required. We have no responsibility for the actions of other people or companies.

20. Referral program

By following the terms and conditions below, you can earn 'credit' that you can use to make purchases on the site. You only need to invite a new customer through the referral program by giving them your referral code or link (“Referral Program”). You can only participate in this program as a referrer if you have placed an order beforehand.

A new customer is a person who has not placed orders with us on the site (a "Guest"). If the Guest has an account on the site but has not yet placed an order, he can participate in the Referral Program only through the 'referral link'. If the Guest already has an account on the site, he will not be able to participate in the Referral Program using a 'referral code' (regardless of whether or not he has placed an order beforehand).

If the Guest has clicked on the invitation link, the discount code will be automatically applied upon completion of the order. If the Guest uses an invitation code, it must be entered manually at checkout.

For the avoidance of doubt, credit generated through the Referral Program may only be used on the Site and neither you nor the Guest shall have any financial claims. Credit cannot be converted into money. Existing credit in your Referral Program cannot be transferred.

You will receive the credit applied to the account 24 hours after sending the order to the Guest. If the Guest cancels the placed order, for any reason, within 3 days of shipment, you will no longer receive credit for this order. You will receive the credit in the site's default currency.

Any credit accrued through the Referral Program that is not used within 90 days of the date of accrual will expire.

The guest must place an order with the minimum value written on the site.

All discounted products and subscription products are excluded from the Referral Program. If you participate in the Referral Program, you cannot participate in other affiliate programs, cash-back offers and/or other promotions of this kind.

We may, at our discretion and at any time, withdraw credit generated through the Referral Program - if we suspect that your use of the Referral Program is fraudulent, deceptive or contrary to these terms.

The credit will be applied if the following have been fulfilled:

• Account was created using referral code/link
• This is the customer's first order
• At the time of placing the order, more than 200 RON was spent after applying the discount and before applying the transport cost
• No other discount/promotion has been applied than the reference one
• The order has been shipped to the customer for more than 48 hours
• The person with the code must already have an order previously placed in his account

If all of the above information is correct, we will need to be contacted by your friend in order to investigate.

21. Site Offers

• Discounts for selected site/items
• Discount is applied to shopping cart, excluding free gifts and other promotional items. Maximum value and discount percentage will vary by promotion.
• Cost reduction
• Discount offered when offer requirements are met. Maximum value and discount percentage will vary by promotion.
• Decrease in discounts
• The discount percentage decreases periodically over time as noted. Maximum value and discount percentage will vary by promotion.
• Then/current price
• The discount is automatically applied to the products, as shown on the product pages. In some cases, gifts must be manually added to the shopping cart in order for the additional information to be provided.
• Free delivery
• Applied to payment, the discount will be equal to the specific delivery costs depending on the country you are from. Shipping to other countries may be subject to a charge.
• Multiple purchase
• The discount applies to the cheapest product in the shopping cart that meets the promotional requirements.

Exceptions

• Gift cards, new products and other specific items are exempt from discounts. We reserve the right to change the list of exempt products at any time. Only one discount code can be applied to the shopping cart.